If you sell on Amazon using Fulfillment by Amazon (FBA), you might be losing money without realizing it. Amazon handles storage, fulfillment, and returns, but mistakes happen frequently—inventory gets lost, damaged, or refunded without being returned. Many sellers assume Amazon will automatically reimburse them, but in reality, thousands of dollars go unclaimed due to unnoticed errors.
By auditing your FBA transactions, you can identify these losses and file FBA reimbursement claims to recover your money. Whether you do it manually or work with an FBA reimbursement service, this process ensures you don’t leave profits on the table.
Why auditing FBA transactions is important
Amazon processes millions of transactions daily, and errors are common. Without regular audits, you might be losing money due to:
- Lost or misplaced inventory – Items that Amazon can’t account for.
- Damaged inventory – Products damaged by Amazon that were never reimbursed.
- Unreturned customer refunds – Refunds given to buyers without the product being returned.
- Overcharged fees – Incorrect storage, fulfillment, or referral fees.
- Destroyed inventory errors – Amazon sometimes disposes of products without seller authorization.
If you don’t audit your account, these hidden losses can add up to thousands of dollars per year.
How to audit your FBA transactions for reimbursement opportunities
- Check for missing or lost inventory
Amazon tracks inventory movements, but sometimes items disappear in fulfillment centers.
How to check:
- Go to Seller Central > Reports > Fulfillment > Inventory Adjustments.
- Look for items marked as “lost” or “damaged” but not reimbursed.
- File a claim if the product was never refunded.
- Verify refunded but unreturned items
Customers often receive refunds but never return the product. If this happens, Amazon should reimburse you.
How to check:
- Go to Reports > Fulfillment > Returns Report.
- Cross-check with your Payments Report to see if Amazon reimbursed you for missing returns.
- If not, submit an FBA-reimbursement-claim with supporting evidence.
- Review Amazon fee overcharges
Amazon occasionally overcharges sellers for storage, referral, or FBA fulfillment fees.
How to check:
- Go to Reports > Payments > Fee Preview Report.
- Compare the actual fees Amazon charged against the correct category fees.
- File a claim if you were overcharged.
How an FBA reimbursement service can help
Manually auditing FBA transactions can be time-consuming and complex. That’s why many sellers use an FBA reimbursement service to automate the process.
Benefits of an FBA reimbursement service:
- Automated tracking of lost, damaged, or refunded inventory.
- AI-driven reporting to detect reimbursement opportunities.
- Claim filing assistance to ensure Amazon processes refunds correctly.
- Saves time so you can focus on growing your business.
By outsourcing reimbursement audits, you can recover lost revenue without spending hours tracking transactions manually.
Final thoughts
If you’re not regularly auditing your FBA transactions, you’re likely losing money. By checking for lost inventory, refund errors, and incorrect fees, you can recover thousands of dollars in unclaimed reimbursements.
For sellers who want to streamline the process, using an FBA reimbursement service can automate tracking and file FBA reimbursement claims on your behalf, ensuring you never miss hidden losses again.
